Professional and Friendly Conduct
You will always be treated with respect and as a friend. We require that you do the same and treat the manager and the team with respect that they deserve. We reserve the right to refuse working with anyone who acts unprofessionally and unfriendly.
Domain Metrics and Volatility
Domain Metrics such as Trust flow, Citation Flow, Domain Authority and Referring domains are volatile and can change from day to day and week to week. We guarantee that the metrics will match advertised quality upon handing over the report and order completion. After 7 days, if the domain metrics change, PBN Fox can not be held responsible since it’s not in our power to influence these metrics.
Once the order is finished and the domains are transfered, the client is responsible for keeping them renewed. PBN Fox is not responsible for expiration of clients domains.
There is a 30 day index guarantee for the domains that PBN Fox provides with the complete package service. After 30 days PBN Fox is not responsible for any deindexed websites, it’s on client to maintain them and keep them clean and indexed. In case of domains provided by the client, there is no index guarantee.
Payment and Deposits
A full (100%) payment must be completed and processed in order for us to begin working on the project. it is within our rights to cancel the project if the payment is not processed properly.
You must indemnify us and hold us harmless from any claims or legal actions related to the content of your website.
You must obtain all necessary permissions and authorities in respect of the use of all copy, graphic images, registered company logos, names and trademarks, or any other material that you supply to us to include on your website
To the full extent permitted by law, all terms, conditions, warranties, undertakings, inducements or representations whether express, implied, statutory or otherwise (other than the express provisions of these terms and conditions) relating in any way to the services we provide to you are excluded. Without limiting the above, to the extent permitted by law, any liability of PBN Fox under any term, condition, warranty or representation that by law cannot be excluded is, where permitted by law, limited at our option to the replacement, re-repair or re-supply of the services or the payment of the cost of the services that we were contracted to perform.
Security and Updates
After the final report is sent and order finished, you are responsible for keeping your WordPress and plugins updated and for the general security of your site. PBN Fox is not responsible for any hacks, injections or missing content due to theme or plugin vulnerability. If it happens to you, please contact us and we will do our best to assist ASAP.
Consequential Loss Policy
We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.
Non Disclosure Policy:
We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.
Search Engine Performance
We can not guarantee performance on search engines. For any penalty, loss in rankings or absence of rankings we can not be held accountable. We will certainly help with any issue but we do not own Google and can not increase performance other than on-page and other SEO tactics.
If you have any questions regarding this policy you can contact us via the contact form.